Debt Collection 101: Consumer Focused Negotiation Tactics
16:59
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Debt Collection 101: Consumer Focused Negotiation Tactics
The job of a debt collector requires customer service skills, quick thinking skills, being detail oriented, keeping compliance top of mind, and while doing all of that - negotiating with consumers about a very sensitive subject. FCA President Elect Matt Kiefer is the Chief Officer of Information, Compliance & Development at the Preferred Group ...
4.3K viewsNov 12, 2019
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