The challenge for leaders today is not how to build a single agent, but how to govern a massive, sprawling population of them.

If city technology were a stage play, most residents would never see the set being built — but in Raleigh, N.C., the backstage work is shaping the entire production. Much of that work falls to CIO ...

Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

LivePerson , a leading provider of predictable conversational AI, today announced the launch of LivePerson Sync in partnership with Coral Active, a leader in enterprise contact center integrations.

Meta says its automatic face-blurring system protects people caught on camera. Workers say that protection often breaks down, especially in poor lighting. Faces that should be anonymised sometimes ...

Perplexity announced Computer for Enterprise at its Ask 2026 developer conference, launching a multi-model AI agent with ...

Know about the best affordable call centre quality assurance software that you can try for your business, along with its pros and cons based on real users' reviews.

The CRN 2026 Partner Program Guide takes a look at how partner programs changed over the last 12 months to incorporate or support the selling of AI solutions by channel Partners.

Most employees have structured development tools on hand, but only 7% turn to a learning platform when they need help at work ...

Citizens JMP Technology Conference 2026 March 2, 2026 1:30 PM ESTCompany ParticipantsWilliam McDermott - Chairman & ...

Add Yahoo as a preferred source to see more of our stories on Google. Whether it's the Minneapolis fatal shootings of Renee Good and Alex Pretti, or the Chicago shooting of Marimar Martinez, so far, ...

Lively weekend, Valentines and President Day, with lots to see and a string of nice numbers. Neon’s Nirvanna the Band the Show the Movie is eyeijng an estimated $1.25 million for the 3 days and a ...