Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with ...

Xbox recently shipped an AI-powered tool called Support Virtual Agent to provide additional support to players when ...

Xbox Support Virtual Agent has been announced by the gaming studio to help resolve players’ issues regarding the Xbox console ...

AI agents handle complex, autonomous tasks beyond simple commands, showcasing advanced decision-making and adaptability. The ...

The Xbox team is inviting Xbox Insiders to test a new AI-powered support virtual agent designed to solve the most common ...

Generative AI is revolutionizing virtual agent capabilities. This technology enables a more sophisticated and conversational approach to customer interactions. Contact centers are evolving beyond the ...

Microsoft has launched AI-driven Xbox Support Virtual Agent for Xbox Insiders, aimed at enhancing support efficiency for ...

Xbox's new support virtual agent will use AI to help you fix your most urgent issues, whether we're talking about games, or redeeming codes.

Xbox Support Virtual Agent can access support documents to answer relevant questions related to Xbox console and game support ...

Xbox Insiders can preview the Support Virtual Agent by signing in with their registered Xbox Insider account and navigating ...

Microsoft has announced its new AI-powered "Support Virtual Agent" is now rolling out to select Xbox Insiders on Xbox's ...