Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.

Logik.ai’s technology will accelerate ServiceNow’s CRM footprint and momentum in Sales and Order Management SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business ...

Intelligent decision system and hyperrealistic voices deliver unprecedented reliability for voice AI SAN FRANCISCO, April 3, 2025 /PRNewswire/ -- Phonic, the first end-to-end speech-to-speech platform ...

From rising ad prices to delayed campaigns, inflation isn’t just a consumer issue. Here’s what marketers need to know now.

Customer service is in AI’s sights. Sales and support roles are among the most impacted, with AI agents proving to be more ...

TELUS Digital is working with Zendesk to deliver CRM and CCaaS integration services, supported by its generative AI platform, Fuel iX™ VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS Digital ...

Solaria delivers unmatched accuracy, speed, and native-level transcription in 100 languages—including 42 underserved by any other STT model. PARIS, April 2, 2025 /PRNewswire/ -- Gladia, an AI ...

The latest AI platform on the block breaks down its logic for you—perfect for campaign clarity and team trust. Just don’t ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

Digital experiences are no longer just about functionality; they are about impact. Since 1999, companies have turned to Whereoware to establish and elevate their digital experiences in ways that drive ...

AI assistant transforms missed calls into revenue, helping marketers capture, convert and scale leads effortlessly. ATLANTA--(BUSINESS WIRE)--CallRail, the lead engagement platform, today announced ...

Uncomplicated service software, flexible engagement models, and a new services delivery program help Freshworks partners accelerate time to valueSAN MATEO, Calif., April 02, 2025 (GLOBE NEWSWIRE) -- ...