The tech industry's latest obsession is the idea that autonomous AI agents are a new component of the workforce. The term 'digital labor' used to mean people whose work uses mainly digital tools. But ...

Another day, another report or research paper on artificial intelligence and its enterprise use. Here are the stories that caught my eye this month. (Brace yourselves: the news isn't good. But it is ...

At UiPath on Tour London, in his presentation and a detailed follow-up interview, Dr Ed Challis reveals why most ...

An interview with Richard Potter, VP of Peak at UiPath, and a use case from The Body Shop, show how retailers are using ...

Industrial enterprise applications vendor IFS has acquired TheLoops, a Silicon Valley based startup with a versatile AI agent ...

We speak to Tom Eggemeier, CEO of Zendesk, about how AI will change the work that CX teams do, its recent foray into the ...

Samsara leverages its safety-first approach and 14 trillion data points to expand beyond telematics into comprehensive ...

I've issued three monster articles (and four podcasts) about SAP Sapphire - but it wasn't enough. To kick off my spring event ...

UiPath's platform now enables orchestration across agents, robots, and humans using Maestro, a new control interface designed ...

There are the inevitable regional variations at play. In the US, 88% talk about better productivity and 87% cite ability to ...

An interview with Allan Thygesen, CEO of Docusign, about the e-signature vendor's repositioning to use AI to digitize ...

Connected operations vendor Samsara leverages massive data scale and network effects to expand safety capabilities while ...