Optus and Telstra will soon have to report in real-time when a triple-0 outage occurs on their networks, as the ...

The real-time register could operate similarly to how energy companies provide live information and maps about outages on ...

Exposed: Why 70+ Samsung models fail Triple Zero during outages. Telstra urges replacements—echoes Optus deaths.

Optus sent the first notifications of its Triple Zero outage to a recently-retired and unmonitored government email address, where they went unnoticed for over 24 hours. The government had previously ...

For a department carrying the name "communications", Wednesday was not a shining example of clarity in message delivery. Senators from across the political spectrum were left frustrated and without ...

Optus sent two emails about its triple-0 outage to the wrong public service email address, where they sat undetected for more than a day. The emails were sent on the day of the outage and identified ...

Add articles to your saved list and come back to them any time. Optus sent two emails to an incorrect address at the Department of Communications, alerting it of the Triple Zero outage on September 18 ...

Communications Minister Anika Wells has bowed to pressure and directed the regulator to increase transparency around Triple ...

Consumers have become reliant on mobile phones for everything from paying bills to banking and telcos must provide better services, an industry watchdog says.

Some Samsung mobile phone users may be unable to call triple-0 in an emergency after Telstra announced testing had revealed ...

Mark A Gregory has received funding from the Australian Research Council, the Australian Communications Consumer Action Network grants program and the auDA Foundation. He is a life member of the ...

(MENAFN) Australian telecom leader Optus mistakenly directed critical outage notifications to an incorrect government email address amid last month’s extensive network disruption, officials revealed ...