Wall Street loves when companies boast about using AI. But customers hate it.

Duolingo is the latest company to spark a backlash over its CEO's excitement about AI. Investors and Wall Street love hearing about companies' ambitious AI plans, but many customers hate it.

Since the recent explosion of widely available generative artificial intelligence (AI), it now seems that a new AI tool emerges every week.Authors ...

Our weekly roundup of the latest appointments and account wins news from White Rivers Media (WRM), The Advertising Club of ...

Gamified mobile learning company Duolingo (NASDAQ: DUOL) has been a market-crushing investment. Duolingo is outrunning the ...

Duolingo has faced backlash over its AI usage, and the CEO now claims that AI isn’t replacing its employees just yet.

Despite Duolingo’s exciting prospects, investors should keep an eye on several challenges. AI cost management is one: heavy use of third-party AI could squeeze margins if usage spikes faster ...

Last month, Duolingo announced an AI-first shift, saying it would stop using contractors to do work AI can handle and only increase head count when teams have maximized all possible automation.