Management matters. What happens in management determines---for better or worse—the quality of life for most people for most of their waking hours. Without management, no people are clothed or fed or ...

While quality has become an industry buzzword, the definition is still murky – especially when automakers begin applying the word to things such as “quality customer service” and a “high-quality sales ...

Executives examined quality improvement — the leadership skills necessary to drive it and the greatest opportunities for it in their organizations — during an executive roundtable discussion sponsored ...

Editor’s note: This article is the first in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. In June 2022, the AICPA’s Auditing ...

In June 2022, the AICPA’s Auditing Standards Board (ASB) and Accounting and Review Services Committee (ARSC) issued interrelated final standards on quality management intended to clarify and improve ...

Four key factors drive the intersection of customer and quality: • The role of quality within an organization • Integration of goals in strategic planning • Level of transparency on quality goals and ...

Quality control training programs for small to medium businesses typically involve providing instruction on quality management systems and techniques, such as Six Sigma, focused on reducing product ...

The ICH Q9 revision clarifies QRM implementation for the pharmaceutical industry and expands descriptions of methodology, formality, and risk-based decision making to provide the industry with a solid ...