If you have a gripe with the USPS system over a late package, it might be able to offer you a refund for your troubles.

Customers can report delayed packages online and through social media. If the issue is not resolved in seven days, a missing mail form can be filed.

New USPS delivery standards could slow mail for some customers and speed it up for others. Here's what online shoppers need to know.

The USPS, UPS SurePost delivery contract is over. Will this impact how you get packages? SurePost package deliveries can now only be shipped to the 48 contiguous U.S. states and have an estimated ...

The USPS will never text customers directly about any problems with packages. If customers want to receive updates about packages, they must sign up for the service by visiting the USPS website.

You're not alone. Hundreds of people across Central Indiana have taken to social media, lamenting packages sitting at the USPS Regional Processing and Distribution Center on the east side of ...