Cruising Altitude is a weekly column about air travel. Have a suggestion for a future topic? Fill out the form or email me at the address at the bottom of this page. Saving time or making a few extra ...

One of the perks enjoyed by priority airline passengers is the ability to skip the general line and board at any time through the priority lane. So when an American Airlines (AA) gate agent at Miami ...

Boarding a plane has become a game of entitlement, some airline and customer-service experts are warning. Just look at this recent video that’s surfaced and gone viral across social media, showing a ...

Air Peace has introduced new boarding procedures for its passengers aimed at reducing congestion and orderliness. The new arrangement according to the spokesman of the airline, Dr. Ejike Ndiulo will ...

Wizz Air is testing how far it can push “premium” without touching the cost or complexity of business class. If blocked seats and basic perks lift yields with little operational pain, this won’t stay ...

Boarding zones on a boarding pass determine when passengers can enter the aircraft, helping airlines manage crowds and streamline the process. From priority travellers to economy flyers, zones ensure ...

Airlines prioritize profit over efficiency by using group boarding, which allows them to sell priority access. Southwest Airlines' recent shift to assigned seating highlights a trend of homogenization ...