At its annual Build developer conference on Tuesday, Microsoft announced new features for its Azure AI Speech service that enhance voice-enabled, generative AI-powered app development. Azure AI Speech ...

If you don’t mind a store associate encouraging you to spring for the dress that’s making you grin from ear to ear, would you object if that experience translated to how you shop online? Now, it’s ...

Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...