"We've turned the corner, and we have the commitment," United Airlines CEO Scott Kirby said of reforms to the Federal Aviation Administration.

Caught in the middle of the issues at Newark is United Airlines, which is the most active airline at the New Jersey airport. While the problems lie with the FAA system, the airline is where people often aim their frustrations over cancellations and delays.

In 2017, United made a major order of the MAX 10, which is larger and can carry more passengers. The 737 is Boeing's top-selling airliner. The FAA has currently capped production of the MAX at 38 planes per month after a 2024 mid-air emergency.

Nearly 60 passengers claimed the April 22, 2023 flight from Newark to Tel Aviv was returned to New Jersey “after hours of flight for no valid reason.”

The United Airlines flight from Sydney to San Francisco stopped twice on its way across the Pacific. After a forced diversion, it needed a new crew.

United Airlines flight attendants gatecrashed a company press event to protest over contracts as negotiations between the airline and a trade union continue. The media event, attended by the United Airlines CEO Scott Kirby,

United joins the ranks of major carriers rolling out Elon Musk’s high-speed satellite internet system, promising free gate-to-gate connectivity for MileagePlus members.