In the April 2017 issue, I wrote about how to use ticketing systems as a sysadmin to organize your tasks better. In that article, I made a brief reference to the fact that I've integrated some of my ...
TeamDynamix is replacing JIRA as our service management and ticketing system. JIRA has reached end-of-life and can no longer be updated. The TDX Service Management Platform will allow support teams to ...