As companies ramp up user research, imposters are becoming all too common.

User research is a key part of making a great website followed by every professional web designer. It’s like getting to know your audience really well – what they like, what they need, and how they ...

We live in an incredibly complex world. We have different kinds of stimuli and information coming at us from different directions at all times. In order to make sense of it all in quick time and make ...

Most companies agree that user experience is important. In a 2019 report from UserZoom, 70% of enterprise CEOs said that they see user and customer experience as a competitive differentiator. But ...

Playtesting is hardly a new discipline in games. We actually dedicated an in-depth guide to the job. But over the last 15 years, the field has matured, leading to the emergence of more specialised ...

The quality raters guidelines focuses on technical activities that a typical site visitor wouldn’t engage in. Who clicks on a video to test if it works? Yet one of the goals of these tests is to ...

User experience (UX) research is the study of learning what end users of a system or product need and want, then employing those insights to enhance the design process for products, services or ...

The UX Research online master’s certificate at Brandeis Online offers you the skills required to study user needs, gather insights and apply research methods that improve digital products and services ...