Q: I have a Kenmore Elite refrigerator, which I purchased in 2013 from Sears. It still works well, but the mechanism that allows you to dispense water and ice is broken. Christopher Elliott, the ...

Q: In 2017, I bought a full set of kitchen appliances from Sears along with their protection agreement. Among the items was a white Kenmore Elite Counter Depth refrigerator made by LG. Christopher ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

KPRC 2 Investigates is uncovering alleged defects the companies have known about since at least 2013. That is the year consumers filed the first class action lawsuit against LG over refrigerators ...

Margarita Palacio’s new Kenmore refrigerator is a lemon. She wants Sears to replace it, but the company has other plans. Who is right? Question: My Kenmore refrigerator, which I purchased from Sears, ...

Kenmore has been a household name in America for well over a century. It’s one of the nation’s top producers of refrigerators, dishwashers, laundry machines and other home appliances. But what happens ...

Founded in 1913, the signature Sears brand commanded appliance innovation during the post-war era, becoming the first to create a top-loading dishwasher and pop-up toaster. In 1982, Kenmore created ...