The new changes were implemented on Thursday.

Southwest Airlines is still working out kinks in its boarding process two weeks after the discount carrier switched to assigned seating. Southwest officials told CBS News that one of the main issues ...

Southwest Airlines' new boarding process may be just like all the other airlines now, but it's still taking the carrier and its customers some time to adjust. As Southwest shifted to assigned seats ...

Southwest Airlines has revised its boarding process, placing A-List Preferred members behind pre-boarding and priority groups but ahead of Group 1. The change comes as part of the airline’s broader ...

The famous numbered metal stanchions that for decades defined Southwest Airlines’ unique boarding process are coming down as the Dallas-based carrier laid out the final plans for a new boarding ...

Southwest Airlines is making huge changes to its business model next year, starting with a brand-new boarding process rolling out in late January. Now, we have a better idea of what that boarding ...