Usually, when we say the "stars have aligned" in some way, it implies that something positive has happened – but this week we saw a rather unpleasant alignment of stars, with two of the industry's ...

Throughout this AI & Outsourcing Services series, we have explored how artificial intelligence is transforming the outsourcing industry, ...

Federal agencies’ mission scope is evolving and expanding on a daily basis, while their budgets remain stagnant, regulations keep them perennially understaffed, and new technologies necessitate unique ...

Michele Hanson-O’Reggio calls it the “lone ranger” mind-set: the tendency of small-business owners to assume they can and should handle all business functions in-house rather than pay to outsource ...

A headline may say that a company signed a $320 million IT outsourcing contract, but the actual costs will likely be much higher. Behind the scenes, the client spends big bucks on evaluating vendors, ...

In recent years, the concept of "outsourcing" has become a confusing term. Is turning over data center operations to Amazon Web Services a form of outsourcing? Of course, though it doesn't fit the ...

The founder of the private firm set to receive a controversial, no-bid outsourcing contract in the City of Pembroke Pines has a long history of raking in millions of dollars in business from Broward’s ...

The Public Accounts Committee has said that government contracts still focus too much on the bottom line, rather than value. Outsourcing challenges remain. MPs on the influential Public Accounts ...

Hospitals have long embraced the practice of outsourcing some services to specialized companies. Much of this outsourcing is for nonclinical tasks such as laundry, information technology and ...