For years, banks have assumed that their customers’ primary banking relationship was for life. However, consumers today are more loyal to value than a single institution: Cornerstone Advisors’ report, ...

Credit unions often get overlooked as local "bit players" in the small business banking arena, but don't be fooled: Credit unions are quickly eyeing a high-touch, member-focused approach to serve ...

Bank of America (BAC) on Wednesday introduced a new loyalty program to increase client engagement. The no-fee program, called BofA Rewards, is available to any client with a BofA personal checking ...