A recent study shows that between 2022 and 2024, more than 542,000 pieces of mail were lost or went missing in the U.S., an ...

CHICAGO — Nathan Mason is a longtime resident of Chicago’s North Side. He’s seen a lot over the years but nothing like what he recently discovered. On a cold Saturday morning in late January, Mason ...

I hate when it happens, and I bet you do as well: You order something online (maybe from Amazon, or maybe not), you wait, and you wait, and you wait a little longer, and eventually you accept the ...

For nearly 40 years, U.S. Postal Service mail carrier Thomas Carter has treated his job as as a community service. Along his route in Pasadena, he knows everyone’s names, asks about their children, ...

Systemic issues at the new U.S. Postal Service center in Palmetto, Georgia have left customers frustrated, with some waiting for weeks for their mail to be processed. The USPS center, which opened Feb ...