Atlassian is a development and management software company headquarterd in Sydney, Australia. Founded by Mike Cannon-Brookes and Scott Farquhar in 2002, it has nine offices in six countries and ...

Atlassian, the company behind software like HipChat, JIRA, Confluence, and Bitbucket, is today announcing that it’s breaking the JIRA issue and project tracking software into two separate products.

Atlassian, the company behind popular products like JIRA, Confluence and HipChat, today launched a new version of JIRA Service Desk with a couple of interesting new features, as well as a new annual ...

Arguably, there is a direct correlation between the quality of the IT service experience that a user receives and the sophistication of the service desk software upon which the organization relies.

The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal. Atlassian has expanded the focus of its Jira ...

In software design, workflows connect distributed app components. In software development and support, workflows play a similar role, binding together IT service management tasks. All IT service ...

Atlassian released updates for Jira Service Desk and Jira Service Desk Data Center to fix a critical-severity security bug that can be exploited by anyone with access to a vulnerable customer portal.

Atlassian JIRA is going through some big changes, the company announced today, splitting into three separate products. Over the past 13 years, Atlassian's JIRA has gone from a simple bug tracking tool ...

Customer satisfaction is crucial for the success and growth of any business. Organizations prioritizing customer satisfaction strategies are more likely to achieve higher customer retention rates, ...

DevOps tools should make it easier to manage and track various IT, developer and business tasks such as procurement and customers’ requests. See how the features compare between DevOps tools ...