Ice machines are very time consuming to clean, service, and repair, which leaves the tech having to know and have a good understanding of what is going on with the machine and being able to recognize ...

Have you ever wondered why some ice cubes come out hollow? Of course you have. It’s frustrating. Not only do hollow cubes melt almost instantly and shatter when they hit the bottom of your glass, but ...

In this troubleshooting situation you have been called to a restaurant to check an ice machine that, according to the customer’s complaint, “isn’t working like it should.” When you arrive, you ...