We tested products from four vendors and found that in some areas – configuration, for example – the tools were adequate across the board (for details on the IP PBX configurations submitted and ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Continuing our tour of VoIP management tools, this week we look at HiPath Manager E from Siemens. This tool was augmented in our evaluation by the company’s Manager I application that separately ...

To understand the challenges in building an embedded IP-PBX we first needto take a look at a typical PC-based x86 Asterisk PBX. Figure 1: Block diagram of a typical PC based Asterisk PBX. In this case ...

At long last, VoIP (voice over IP) is worth considering for real business use, thanks to two factors. The first is the ubiquity of Ethernet. It’s the rare business indeed that isn’t already wired with ...

While still very important, the phone system is now just one component of a UC solution. For years, the phone system, key system, PBX or IP-PBX, was the center of the enterprise communications ...

PBX (Private Branch Exchange) allows you to use the same system to manage outgoing and incoming calls, plus internal communication. Learn how to leverage PBX to stay competitive. PBX phone systems use ...