Microsoft Intune now supports unattended remote troubleshooting, letting helpdesk staff access eligible Windows PCs without user approval.

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Microsoft Remote Help adds unattended support with remote sign-in for managing Windows devices without user presence. Intune role-based access controls, session isolation, reporting, and auditing ...

Seeking more medium-sized enterprises as customers, Microsoft has expanded the number of capabilities of its Intune PC subscription management service to address issues of remote management. The new ...