Add Yahoo as a preferred source to see more of our stories on Google. Frontier Airlines did away with its customer service call line a few months ago in favor of a messaging-based system available on ...

Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

WASHINGTON — Budget airline Frontier is cutting its customer service lines for flyers, meaning that you won't be able to call to speak with a human being anymore. Instead, customers will only be able ...

In an all-to-familiar refrain, another company is cutting services in the name of corporate efficiency and tech-first game plans. As CNN reported, low-cost carrier Frontier Airlines has changed over ...

Frontier Airlines removed a well-known service option from its menu — telephone communications. If you need to speak with a customer service representative, you’ll have to do so solely through digital ...