Fast food drive-thrus are typically convenient, often open late, and, most importantly, pretty fast. Places compete to be faster and better than their competitors, but only one can reign supreme as ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

It’s called “fast food” for a reason, but some restaurants do it better than others. A new report from Intouch Insights and QSR Magazine looked at 13 different fast-food chains and analyzed different ...

Nicolette is a lifestyle writer based in Brooklyn, NY. Enthusiastic and ambitious, she's excited to tackle any story — from beauty trends to hard-hitting breaking news, Nicolette brings integrity + ...

National Drive-Thru Day, on Thursday, July 24, celebrates a food service trend we take for granted these days, but first gained momentum thanks to the growing car culture in 1950s. Drive-thru lanes ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...

Fast food is supposed to be, well, fast. But as menus grow more complicated and mobile orders flood the system, drive-thru times have been steadily increasing. Some chains still manage to keep things ...