The Treasury plans to overhaul the handling of consumer complaints about UK financial services by curbing the powers of the ...

Ombudsman sees more than 500 romance scam complaints - Being the victim of a fraud or scam can be ‘deeply distressing’, the ...

Financial Ombudsman Service to start charging claims firms – but you can still complain yourself for free The independent Financial Ombudsman Service (FOS) – which settles disputes between ...

The Financial Ombudsman Service will be reformed so more cases can be dismissed and either thrown out or resolved by other ...

MPs warn Treasury plans to reform the Financial Ombudsman Service could threaten its independence, raising concerns over ...

The UK government has announced that the country’s Financial Ombudsman Service (FOS) will be reformed to improve efficiency ...

The Financial Ombudsman Service (FOS) has hired Tata Consultancy Services (TCS) to build key systems in its digital transformation. The 20-year-old dispute resolution service is on a digital ...

The Financial Ombudsman Service (FOS) is set to undergo the most significant package of reforms since its inception, the Treasury has announced, returning it to its original role as an impartial ...

Lloyds Bank is the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman ...