HubSpot has scrapped a plan to pool customer data for an AI feature after a four-day backlash, a lesson in how touchy the AI-data grab has become.

HubSpot last week triggered a firestorm among customers after announcing a plan to use some of the data they store with ...

HubSpot announced a July 1 terms change allowing customer enrichment data to be shared across accounts, then fully reversed it by July 5 after sustained backlash, e ...

The CRM giant adds person-level intent data and AI go-to-market agents as it deepens its agentic platform push.

Pipedrive and Hubspot are user-friendly, full-featured CRM platforms for small businesses. Learn how their features, functionality and pricing compare.