Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...
The web tool the Consumer Financial Protection Bureau uses to track consumer complaints about financial firms and their products should improve its identity management controls, according to the ...
It is important to understand that customers who take the time to complain and give feedback to companies about their products, services or experiences are providing them with an extremely valuable ...
Get the latest federal technology news delivered to your inbox. The Agriculture Department is launching a new IT system to manage civil rights discrimination complaints lodged against its programs and ...
If your company is like many, you built a home-grown servicing or complaint management system or installed a Siebel (or similar CRM) application 10 to 15 years ago, and have not revisited the decision ...
The Consumer Financial Protection Bureau (CFPB) issued "Supervisory Highlights," its annual supervisory report detailing the key findings of the CFPB's non-public supervisory efforts. The report ...
The Internal Revenue Service awarded a $550,000 contract Thursday to a Herndon, Va., company to complete the second phase of a plan to upgrade and consolidate complaints tracking systems at the agency ...
PASIG CITY (PIA)—Good news! Concerns about government service are just a tap away through the Electronic Complaints Management System (eCMS). This initiative by the Department of Information and ...
The Central Bank Of Nigeria (CBN) has announced the deployment of its Consumer Complaint Management System (CCMS) to ease the process of addressing issues. The bank made the disclosure in a circular ...
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