Amazon mistakenly issues a Washington woman a full refund of $98.89 for a bed frame she actually never returned.

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. Some Amazon customers say their refunds are ...

Amazon Sues Over Refund Scam Involving GPUs, Laptops The e-commerce giant targets the leader of the RBK scam ring, who allegedly used elaborate, fake police reports about missing packages to trick ...

Most items come with a 30-day return window, but the exact rules can vary depending on the product category and whether it’s sold by Amazon or a third-party seller. Returns aren’t always free — you ...