No one’s accusing America’s largest airlines of being shining beacons of efficiency and customer service. But in many ways, they seem to willfully shirk the natural, logical order of things in an ...

The field of aircraft boarding and ground operations optimisation has witnessed significant advancements in recent years. Researchers have developed innovative strategies that not only reduce the time ...

Whenever you're traveling somewhere by plane, you have to pack, get to the airport, go through security, find your gate and — in the last step before you can finally relax while being taken to your ...

WILMA is no longer just a cartoon character from “The Flintstones.” In aviation circles, it’s shorthand for Windows, Middle and Aisle, United Airlines’s newly released passenger boarding system for ...

Several outbreaks, including SARS, measles, influenza, and tuberculosis, have occurred during air travel. During the ongoing coronavirus disease 2019 (COVID-19) pandemic, concern over outbreaks has ...

Dallas, Texas-based Southwest Airlines is upending the domestic aircraft boarding process. This week, the low cost carrier shared that it would start experimenting with loading its aircraft through ...

It shouldn’t be that hard to get passengers on board an aircraft in a timely manner. But there are complications. Flights are often full. Privileged fliers generally get seated first. Some passengers ...

LONDON, England (CNN)-- Queues ... the endless airport queues are the bane of any frequent flier's life. If they were not bad enough at check-in, security and the boarding gate, when you get to the ...

We need more tomorrow thinking like this if the passenger experience is really going to improve in the coming decades. But no one wants to build a new aircraft around a CIGAR just now. [gallery ...

David Millward is based in New England. He has been a member of The Telegraph's US team since 2014 and has previously covered UK politics, transport, and sports news. David Millward is based in New ...

Last week, Cologne, Germany-based Lufthansa Group kicked off a new boarding procedure at Los Angeles International Airport that may soon dramatically improve aircraft boarding times. Using a series of ...