Excerpted from “SAM-Legal: Turning Key Clients Into Strategic Accounts, a Guide to Law firm Strategic Account Management” by Steve Bell and Silvia Coulter. This excerpt, from an early chapter in the ...

February 26, 2025 - The legal industry stands at a pivotal moment, driven by advancements in generative artificial intelligence (GenAI) technologies that are challenging established norms in the legal ...

You’re probably familiar with the Pareto principle: the idea that 80 percent of your sales comes from just 20 percent of current customers. Identifying that 20 percent — and devising a plan to keep ...

Effective training is a business necessity that helps team members develop the necessary skills in their job position. Training helps employees master new procedures and reinforces existing protocols.

Most business people are familiar with the terms "strategic planning" and "strategic management". But strategic management accounting - not so much. If you want your business to flourish, you will ...