ST. LOUIS (KMOV/Gray News) - A 911 dispatcher new to the job is being recognized for helping a woman deliver her baby safely at home. Ashley Purcell was only a few weeks into her training program when ...

When you’re a 911 dispatcher, it takes a lot, from communication to staying calm under pressure. For one man, he had what it ...

WARREN — Trumbull County’s 911 dispatching center is having trouble filling jobs of entry-level dispatchers and people to supervise them. The 911 center has 10 open dispatcher positions available that ...

Taking 911 calls, remaining calm and talking someone through a crisis while relaying vital information to emergency responders is a tough job with high demands and often higher stakes. In dispatch ...

GREENWOOD, Texas — Greenwood High School senior Stephen Casbeer is wrapping up the school year with more than a diploma—he’s starting a career. Casbeer is the first student to complete a new ...

A 911 dispatcher retirement surprise turns her final shift into tears of joy when her daughters and husband call in with heartfelt messages after 31 years of service. The post Family Gives 911 ...

Assists in providing a safe and secure campus environment by overseeing the receiving and prioritizing of emergency calls, and relaying accurate information to responding personnel Direction Given: ...

VOLUSIA COUNTY, Fla. – Inside Volusia County’s 911 communications center, a new voice is answering the phones and it’s not human. “Ava,” short for Automated Virtual Agent, is an artificial ...

Editor's note: this story contains a mention of suicide. If you or someone you know may be considering suicide, contact the 988 Suicide & Crisis Lifeline by dialing or texting 988. A 911 dispatch ...