Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with ...

Xbox Support Virtual Agent has been announced by the gaming studio to help resolve players’ issues regarding the Xbox console ...

Xbox recently shipped an AI-powered tool called Support Virtual Agent to provide additional support to players when ...

The Xbox team is inviting Xbox Insiders to test a new AI-powered support virtual agent designed to solve the most common ...

Generative AI is revolutionizing virtual agent capabilities. This technology enables a more sophisticated and conversational approach to customer interactions. Contact centers are evolving beyond the ...

Xbox's new support virtual agent will use AI to help you fix your most urgent issues, whether we're talking about games, or redeeming codes.

Virtual tours have also become more sophisticated, with augmented reality features and agent interaction happening in real ...

Xbox Insiders can preview the Support Virtual Agent by signing in with their registered Xbox Insider account and navigating ...

Xbox Support Virtual Agent can access support documents to answer relevant questions related to Xbox console and game support ...

Please verify your email address. Xbox Insiders can test the AI chatbot Support Virtual Agent for quicker answers to questions. The chatbot, accessible on the Xbox Support website, offers users ...

Microsoft has announced its new AI-powered "Support Virtual Agent" is now rolling out to select Xbox Insiders on Xbox's ...