Wall Street loves when companies boast about using AI. But customers hate it.

Duolingo has faced backlash over its AI usage, and the CEO now claims that AI isn’t replacing its employees just yet.

If that last line sounds like a cryptic Don Draperism, it recalls one of the more famous pieces of advice from Mad Men: “If ...

Duolingo's user metrics and advanced AI features show strong resilience and continued growth. Risks include potential user attrition after course completion, macroeconomic challenges, and a high ...

Despite Duolingo’s exciting prospects, investors should keep an eye on several challenges. AI cost management is one: heavy use of third-party AI could squeeze margins if usage spikes faster ...

Duolingo announced plans this week to replace contractors with AI and become an “AI-first” company — a move that journalist Brian Merchant pointed to as a sign that the AI jobs crisis “is ...

It's also a signal that a new corporate orthodoxy is emerging — one where AI fluency is table stakes for survival. Of course, that new orthodoxy has its critics. On social media, some users lambasted ...

Duolingo is “more than doubling” the number of courses it has available, a feat it says was only possible because it used generative AI to help create them in “less than a year.” ...

Duolingo will “gradually stop using contractors to do work that AI can handle,” according to an all-hands email sent by cofounder and CEO Luis von Ahn announcing that the company will be “AI ...

Duolingo is the latest company to spark a backlash over its CEO's excitement about AI. Investors and Wall Street love hearing about companies' ambitious AI plans, but many customers hate it.